Last Updated: 14-Sep-2024 1. General Information At My Volt, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, our Refund & Returns Policy outlines the process for returning products and receiving a refund. 2. Eligibility for Returns

• Time Frame: You may return items within 24 hours from the date of delivery. Items returned after this period will not be eligible for a refund or exchange. We do not offer refunds if the product packaging has been opened.
• Condition: To qualify for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
• Non-Returnable Items: Certain products, such as perishable goods, personalized items, and items on sale, are non-returnable. Please refer to the product page for specific return eligibility.

3. Return Process

• Step 1: Contact Us
  • To initiate a return, please email us at info@evolutionseries.in with your order number, the item(s) you wish to return, and the reason for the return. We will provide you with further instructions.
• Step 2: Prepare Your Return
  • Pack the item securely in its original packaging, including all accessories, manuals, and documentation. Ensure that the package is well-protected for shipping.
• Step 3: Ship the Return
  • Ship the return package to the following address: Volt Pharma SECTOR B, BANDH ROAD, DEFENCE ROAD, AMBALA CANTT, HARYANA 133001 India Phone: +91 82957 10001
• Step 4: Inspection and Processing
  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. If approved, we will process your refund or exchange as requested.

4. Refunds

• Refund Method: Approved refunds will be processed to the original method of payment within 4 business days. The timing of the refund may vary depending on your bank or credit card company.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is returned in a condition that is not identical to the condition it was sent).
• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.

5. Exchanges

• Product Exchanges: If you need to exchange an item for a different size, color, or model, please contact us at info@evolutionseries.in. Exchanges are subject to product availability.
• Replacement: If the item is defective or damaged, we will provide a replacement at no additional cost to you. Please notify us within 1 day of receiving the product.

6. Cancellations

• Order Cancellations: Orders can be canceled within 12 hours of placing the order. To cancel an order, please contact us at info@evolutionseries.in. Once an order has been processed or shipped, it cannot be canceled, and our standard return policy will apply.

7. International Returns

• Customs and Duties: International customers are responsible for any customs duties, taxes, or fees incurred during the return process.
• Return Shipping: International returns may incur additional shipping charges, which are the responsibility of the customer.

8. Contact Us If you have any questions or concerns regarding our Refund & Returns Policy, please contact us:

• Email: info@evolutionseries.in
• Phone: +91 82957 10001
• Address: SECTOR B, BANDH ROAD, DEFENCE ROAD, AMBALA CANTT, HARYANA 133001, India